This Cookie Policy explains how PETCUREAN PET FOODS LTD. uses cookies and similar tracking technologies on www.petcureanpet.com (the “Website”). This policy applies to visitors and customers located within the European Economic Area (EEA), the United Kingdom, and Switzerland browsing products under the petcureanpet brand.
①. Data Controller & Website Ownership
The Website and its associated cookie management practices are operated directly by:
- Operating Entity: PETCUREAN PET FOODS LTD.
- Brand Name: petcureanpet
- Registered Address: 44550 S Sumas Rd #435, Chilliwack, BC V2R 5M3, Canada
- Official Website: www.petcureanpet.com
- Contact Email: dental@petcureanpet.com
- Support Telephone: +1 866 864 6112
②. What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to ensure websites function efficiently, improve user navigation, and provide operational reporting data to site operators.
③. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Website, enabling core functionalities such as navigation, shopping basket persistence, and access to secure checkout areas. Under Canadian privacy standards and European data protection directives (including the ePrivacy Directive and GDPR), strictly necessary cookies do not require prior user consent.
3.2 Non-Essential Cookies (Analytics, Preference & Performance)
Non-essential cookies help us understand user interaction, measure website performance, and remember customer preferences across sessions.
④. User Consent & Cookie Banner Management
PETCUREAN PET FOODS LTD. respects consumer autonomy and privacy rights under European and Canadian regulations:
- Explicit Consent Mechanism: Non-essential cookies are activated only after a user explicitly grants permission by clicking the “Accept” button on our cookie banner upon visiting the Website.
- Freedom of Choice: Users maintain complete freedom to accept, decline, or manage non-essential cookies. No optional cookies are deployed prior to active consent.
- Modifying Preferences: You may alter your cookie choices at any time via your internet browser settings or through the preference options provided on our Website.
⑤. Third-Party Cookies (Payment Infrastructure)
To facilitate safe electronic checkouts, third-party functional and security cookies are utilized on our Website:
- Stripe Cookies: Third-party cookies and related identifiers are deployed and processed by Stripe to enable secure transaction processing, detect fraud, and assess risk during the checkout workflow.
Stripe processes transaction-related cookie data in accordance with its independent data privacy policies and applicable global compliance standards.
⑥. Cookie Retention Durations
Cookie data is stored in accordance with statutory retention limits under applicable Canadian and European regulatory frameworks:
- Session Cookies: Temporary cookies that expire automatically once you close your internet browser.
- Persistent Cookies: Stored on your device for a pre-determined duration. Functional preference cookies are retained for up to 12 months, while security and fraud-prevention cookies are retained for up to 24 months following your last visit, unless manually cleared from your browser cache.
⑦. Customer Support & Inquiries
If you have questions regarding our Cookie Policy or data protection protocols, please contact:
- Legal Entity: PETCUREAN PET FOODS LTD.
- Postal Address: 44550 S Sumas Rd #435, Chilliwack, BC V2R 5M3, Canada
- Contact Email: dental@petcureanpet.com
- Support Telephone: +1 866 864 6112